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Confidentiality

JMU respects your privacy. Our primary goal in collecting information is to provide you with a smooth and efficient experience and to facilitate the services you request. We do not release any information about you or your project to any third party.

JMU uses standard practices to safeguard the confidentiality of your information, including "firewalls", encryption, and Secure Socket Layers. JMU treats data as an asset that must be protected against loss and unauthorized access.

We never divulge the details of any project we are working on, or have worked on in the past to an outside party without permission. Full confidentiality is always preserved through non-disclosure agreements. If you would like JMU to enter into a confidentiality agreement please let us know.

Quality/Return Policy

We strive to provide you with the highest quality prototypes possible. However, we realize that sometimes a situation may arise in which you may not be completely satisfied with your deliverables. If that occurs due to our error, please contact our main office within one week of receipt at 540-568-2545 or chpm@isat.jmu.edu